Thank you for choosing Crimcheck

Your commitment to safety is our priority, and we appreciate your trust in our services

What To Expect

We have easy steps to help you get the information you want. Our website is made to make it simple, so you can easily get your background check report

Step 1 of 4

Create an Account

To begin, just fill in your details, set a password, and choose your check type to create your account.

Step 2 of 4

Fill in the Form

Answer some simple questions on a form. You’ll share your basic details and confirm your identity, all using a quick and easy online form

Step 3 of 4

We start the process

We start working on your application right after you fill out the form. Our system is designed to give you the required information as soon as possible.

Step 4 of 4

You Get Result

We offer an effective service for background checks. We’ll send the results to your email and dashboard so you can have the information you need to move forward with confidence, whether you’re applying for a job or checking your own background.

Login Crimcheck Hub

Every issue that arises will be explained in detail. It’s time to start planning your adventures.

Start My Background Check

Every issue that arises will be explained in detail. It’s time to start planning your adventures.

This service only provides name-based criminal record checks and does not include Vulnerable Sector Searches.

Once your identity verification (electronic or physical) is complete, you will get the results for criminal record checks; unless we need additional information or need to follow up with you first.

Candidate FAQs

Search frequently asked questions arranged according to where you are in the screening process.

Before Your Background Check

Make sure to look through both your inbox and your spam folder for an email message from your employer about the background check. It's crucial to go through both folders to ensure you don't miss out on the email.

We carry out Criminal Record checks, based on the name and Date of Birth of an applicant, utilizing the database of Canadian Police agencies. This criminal record search provides information about the criminal convictions of the applicant within the RCMP National Repository of Criminal Records, for which a pardon/record suspension has not been granted. All information discovered regarding the criminal record will be up to date till the date of the search.

 

The background check result will also contain voluntary disclosure of the record by the individual. A “Not Clear” determination during the checks will indicate confirmation of disclosure when provided by the individual. 

 

Please note: Details of criminal record convictions are not available in a Criminal Record check. These details are released upon fingerprint verification carried out by local police or accredited fingerprinting agencies. Please feel free to contact crimcheck.ca for further information.

 

Information excluded in a Criminal background check is as following:

 

  • Convictions where a pardon/ record suspension has been granted
  • Convictions due to mental disorder of the convict
  • Outstanding entries (i.e., charged and wanted person information)
  • Convictions under Provincial Statutes

If your business requires screening that includes local police records, crimcheck.ca will have its police partners look through local police databases to determine additional information that might be useful for screening. If they come across anything that is relevant, you'll be required to contact the police directly for that information. In the majority of cases, only the police service that has that information can give it to you. Afterward, you can share that information with the organization that requested it.

This service only provides name-based criminal record checks and does not include Vulnerable Sector Searches.

The information we share with our clients is sourced from a reliable Canadian Police Agency. Crimcheck Canada partners with many police departments across Canada to get name-based criminal record checks from the Canadian Police Information Centre (CPIC). CPIC is the only national source of criminal records in Canada.

Once your identity verification (electronic or physical) is complete, you will get the results for criminal record checks; unless we need additional information or need to follow up with you first.

Payment Information and Refund

We cannot offer refunds on checks that we completed. Also, ensure that this is the service you are looking for and confirm your selections before moving forward.

Pay securely on the internet using Visa, Mastercard, and Discover Card.

Login and Technical Issues

We suggest Firefox as well as Chrome as the most reliable web browsers to make use of.

You'll get an email from Support@crimcheck.ca, and the subject line will contain the company's name. Click the link within the email to complete your check sponsored by the organization

Use the email address from which you got the invite to register on crimcheck.com. If you registered using another email you will have to change the settings of your account to match the email address where the invitation was sent.

In the address field, you'll be required to enter your current address and any Canadian addresses you've resided at in the last five (5) years.

Privacy and Disputes

The update of records in the Canadian Police Information Centre (CPIC) takes time and may lead to the display of non-upgraded information. If you want to dispute any piece of information in your report, please feel free to contact us at ( 1-844-367-0558) or email dispute at (support@crimcheck.ca) with your full name, name of the company that requested your background check, along with details of your dispute.

Our website uses industry-standard "secure socket layer' (SSL) technology to protect your private information while writing, sending, and receiving. Your information is stored securely in the Canadian data center, with backups. We strictly adhere to provincial and federal privacy laws which are detailed in our Privacy Policy on our website. All crimcheck.ca employees undergo a thorough screening and adhere to confidentiality agreements.

After Your Background Check

You will receive an email notification as soon as the check has arrived. You can then access and download them directly from the company's dashboard.

If the check is submitted through a landing page or an organization invitation, the results will be automatically shared with the organization.

Your crimcheck.ca profile displays your criminal history as of the last search completed. It is updated only each time you conduct a Criminal Record Check. If you're in a pardon process or have had any changes to your criminal record made by the RCMP. There could be a delay before the record is added to the Canadian Police Information Centre (CPIC) system. It takes time to process and enter data and it depends on the crime's jurisdiction.

Criminal Record Checks are valid as of the date they were conducted. Instead of an expiration date, we give the date when the check was issued. The organization that requested the background check determines its validity. If they think the time period till the last criminal check is too long, they can ask for a renewal.